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3-areas-that-defined-the-modern-virtual-assistant

3 Areas That Defined the Modern Virtual Assistant

3-areas-that-defined-the-modern-virtual-assistant

The modern Virtual Assistant has clearly evolved light years ahead of his or her predecessors. A big reason is the increased demand for virtual assistance services. Demand is fueled by factors such as business uncertainty and unpredictable changes in market behavior.
Outsourcing work to virtual assistants has always been an effective strategy during ambiguous times, but today’s modern Virtual Assistant offers more advantages to business.
Here are the 3 areas which have defined the modern Virtual Assistant:
Talent Mix – Sure virtual assistants could still manage your e-mail, schedule meetings and organize your calendar. But virtual assistants were no longer contracted just to perform secretarial duties and personal assistant services.

Businesses started looking into the possibility of outsourcing more than just non- essential tasks but also highly- skilled and technical tasks. As demand for outsourcing services grew, so did the talent mix in the virtual assistance industry.

By the dawn of the new millennium, virtual assistance was opening its doors for opportunities to those with diverse skill sets. Today it is no longer uncommon to find virtual assistants with the following competencies:

  • Accounting
  • IT Management
  • Website Design
  • Computer Graphics
  • Software App Development
  • iOS Mobile Development
  • Market Research
  • Digital Marketing
  • Content Marketing
  • Translation Services

The diversity in talent mix makes it possible for businesses to run its operations purely with virtual assistants.

Technology  

The Internet was a big factor in the growth of the virtual assistance industry as well as the evolution of the Virtual Assistant.

In the 1990’s, the Internet was not accessible to everyone. Approximately only 16 million of the world’s population or 0.4% had access to the Internet in 1995.

By the year 2000, there was an estimated 304 Million people or 5% of the world’s population with access to the Internet. Today, nearly 50% of the world’s population or 3.3 Billion people have access to the Internet.

IT companies capitalized on the exponential growth in the use and popularity of the Internet by introducing social networks, online programs and processes to enhance our way of life and businesses.

By 2014, mobile technology had evolved to the point of becoming the primary source of online traffic. Smart phones and other mobile gadgets were essential not just for managing day- to- day activities but also business functions.

Technology has given the modern Virtual Assistant more tools to provide better services, a more diversified menu mix which has increased the overall value proposition.

Purpose

The combination of diversified skill set and the availability of advanced technology has changed the purpose of the Virtual Assistant in business.

The Virtual Assistant is no longer just a contracted remote worker tasked to manage a specified set of responsibilities. The Virtual Assistant has become a strategic partner in the business.

Clients are not just looking for virtual assistants qualified to render excellent quality of work. They are looking for talent who could help them contribute ideas and develop the business.

Clients realize that the modern Virtual Assistant has the experience and expertise they need to take their business to the next level. This is why many virtual assistants are given exclusive contracts or working arrangements with clients.

As global conditions continue to remain unpredictable, businesses will continue to depend on the Virtual Assistant to help them navigate through the challenges ahead. In ways, today’s modern Virtual Assistant is seen as a Virtual Partner.

what is a real estate virtual assistant

What is a Real Estate Virtual Assistant?

 

The real estate business can be a lucrative profession given that property is an investment with steady demand. But for many real estate agents, they end up working “for” instead of “on” their business. They function more like employees than proprietors. If this message resonates with you, it may be time to hire a real estate Virtual Assistant.

Virtual assistants are highly- skilled, independent or self-employed professionals who are contracted to provide administrative, technical or creative work. They are no longer just hired for secretarial or personal assistant services. You can find a Virtual Assistant to manage all types of work in any industry.

The Value of a Real Estate Virtual Assistant

A real estate Virtual Assistant can help you oversee the 3 key areas of responsibilities in the property business:

1. Administrative Support

  • Website Management
  • Preparation and Review of Contracts
  • Calendar Management
  • E-mail Filtering
  • Preparation of Presentation Materials
  • Appointment Setting

2. Marketing Support

  • Update of all Social Media Accounts
  • Design Marketing Collaterals from Templates
  • Update all Online Listings
  • Lead Generation
  • E-mail Marketing

3. Sales Support

  • Leads Conversion
  • Sales Follow Up Calls
  • Referral Generation
  • Phone Handling
  • Customer Support Services

How many of these tasks do you manage on your own on a daily basis? Filtering e-mail alone can take up precious hours in the morning.

The Costs of NOT Hiring a Real Estate Virtual Assistant

If you have not hired a real estate Virtual Assistant, you may fall under one of these three categories of running a business:

  • Hiring a Full-Time Assistant
  • Doing Everything 100%
  • Doing Nothing at All

When you hire a full-time assistant, you are obligated to pay him or her full wages plus benefits every month. The estimated cost of hiring a full-time employee is 1.5 to three times his or her basic salary.

On the other hand, hiring a real estate Virtual Assistant or any independent contractor for the matter can save you up to 30% in employment costs.

If you are handling 100% of back office and support services for your business, you will not have enough time in the day to focus on the tasks that matter. These are the tasks that contribute directly to the growth of your real estate business.

Eventually, it will get to a point that work becomes overwhelming. You may end up inadvertently missing or foregoing some tasks that could result in undesired consequences for your real estate business.

These consequences include missing appointments or meetings, important calls, failure to respond to crucial e-mails and inquiries or the prompt settlement of bills.

Collectively, these incidents could add up to missed opportunities that could translate to significant amounts of foregone income.

5 Benefits of Hiring a Real Estate Virtual Assistant

There was a time when only small business owners or executives hired virtual assistants. It was a great option to reduce hiring costs while assuring higher productivity.

But today, even the largest companies in the world are hiring virtual assistants. They’ve finally caught on to the benefits remote workers present to business. In fact, the popularity of virtual assistants has given rise to new terminologies such as “telecommuter”, “freelancer” and “home based worker”.

According to Global Workplace Analytics, more businesses in developed economies such as the United States and the United Kingdom are integrating virtual assistants in the work force.

Whether you hire a Virtual Assistant, a telecommuter, a freelancer or a home based worker for your real estate agency, you should expect to reap the same benefits. The terminologies may differ but the function remains the same.

Here are 5 benefits of hiring a real estate Virtual Assistant for your agency:

  1. Reduce Costs – As discussed earlier, outsourcing work to virtual assistants is more cost effective than hiring full-time employees. You don’t have to pay them mandated benefits or annual salary increases. As independent contractors, they are responsible for their own cost of business.
  2. Increase Productivity – With a real estate Virtual Assistant onboard, you would have more time to meet with clients, expand your listing, show properties, trial close warm prospects, negotiate sales contracts and make sales presentations. These are the tasks that directly contribute to your business’ bottom-line.
  3. Lower Attrition Rate – Remote workers are generally happier than office-based workers. This contributes to a more positive work culture and greater contribution to productivity.
  4. Improve Quality of Work – Even if you are familiar with some of the tasks, it would always be a good idea to outsource these to a real estate Virtual Assistant. Not only do they have the requisite skills to do the job, but they have the time to focus and ensure the quality of work.
  5. Relieve Stress – As a real estate professional, your plate is overloaded with things- to- do almost every single day. You may end up compromising your health by being stressed out more often. With a real estate Virtual Assistant taking up the reins, you can have more time for rest, family, exercise and perhaps finally push through with that long delayed vacation.

Hiring a real estate Virtual Assistant is not the “lightning in a bottle” or magic potion that will guarantee the success of your agency. But having one or a few onboard your business will definitely increase productivity without breaking down your budget.

In the profitability equation, any strategy that lowers cost and increases the potential for revenue is a definite step in the right direction.

application check for tenancy

How To Apply For Tenancy In Australia

Renting property in Australia can be quite an experience. In the first place, the competition could be tough. People are always on the lookout for property to rent. Second, there may be a fewer places available for rent as demand continues to outpace supply. But if you have found a place that fills most of your requirements especially your budget, then it’s time to shift focus and apply for tenancy.

Make a Good Impression

In ways, applying for tenancy in Australia is like applying for a job. In a market where supply is tight, you could find yourself competing with others who are interested in the same property.

Thus the first step is to make a good impression on the property agent, Property Manager or landlord.

The agent and landlord or Property Manager will decide to whom exclusive possession of the property would be awarded to. Similar to a recruiter or a Hiring Manager, you must create a strong first impression:

  • Dress professionally as if you were going to a job interview.
  • Be punctual; you should be at the property 15 minutes before the scheduled time.
  • Prepare a list of questions to ask the landlord.
  • Introduce yourself properly and ask questions in a polite manner.
  • Bring all the required documents with you. Make sure all proof of identification are updated and neatly organized.

You can be assured the landlord will verify all of your submitted documents. If you are in a tenancy database, it would be in your best interest to share your story with the landlord.

The tenancy database presents a list of tenants who have had problems with their previous landlords.

Inspect the Property

Before finalizing your decision to apply for tenancy, you should always inspect the property. This can be arranged with the real estate agent or the landlord. It is also possible for the agent to schedule an Open House where the property can be viewed by interested lessees.

Here are a few tips to consider when inspecting the property:

Ask the agent or the landlord if they can provide you a copy of the tenant application form.

Bring someone who is knowledgeable in home repairs. This person could be an architect, interior designer, general contractor or engineer.

Take a few minutes after the inspection to begin preliminary discussions with the landlord or agent.

Be ready with your list of questions.

As a ready reference, you can use ApplicationCheck.com.au.

Applying for Tenancy

If you have decided on applying for tenancy, you will need to fill up the tenant application form as provided by the agent or landlord. You will also be required to submit some of the documents listed below:

  • Proof of Identification such as driver’s license, passport, Medicare card, health care card or birth certificate. Make sure the driver’s license or passport are valid and the birth certificate is a certified true copy.
  • Names and contact information of references such as your former landlord.
  • Proof of income or employment certification.
  • Rent payment receipts or statements of account
  • Bank details or authenticated bank statement.

For the landlord to contact your references, prepare and sign a privacy consent form. It will boost your case to talk to your references, advise them to expect a call from a landlord and the purpose of the communication.

Application Fees

There are only 4 types of fees that a landlord can ask from a prospective tenant:

  • Option Fee – More like goodwill money; covers the period the landlord is verifying your documents and application form.
  • Rental Deposit – Covers 4 weeks rent.
  • Advanced Rent – Covers 2 weeks rent.
  • Key Deposit – Withheld with your ID until such time the key to the property is turned over to you.

In the event your application is declined by the landlord or you decide to discontinue your pursuit of the property, the Option Fee should be turned over to you in full and in cash within 7 days.

Next Steps

If your application has been approved by the landlord, you will be invited to a meeting to formalize the tenancy agreement. You have to be ready to pay the Rental Deposit, Advanced Rent and Key Deposit.

Ask the landlord if the Option Fee can be applied to any of the required deposits. This will make the process move faster.

Finalize the move- in date with your landlord. It will determine the start date of your tenancy agreement.

If the application for tenancy was not successful, take the time to talk to the landlord. Get his or her thoughts on why you were declined. This information may help you get approved for your next tenancy application.

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Top 4 places in Europe to invest in the real estate market

European property market now is a highly lucrative place to invest in. With the economic growth and various government initiatives, investing in the real estate market in Europe will give good returns. Here are the top 4 places in Europe to invest.

Birmingham

1

The properties are cheaper in Birmingham compared to London. The city is attracting employers like HSBC. There is growth in the market, making it a good place to invest in.

Berlin

2

Germany’s capital is one of the best places you can invest in. Growth in the technology sector has made it a good option for getting office space. The living cost is low here. It’s culture and location has increased its housing prospects.

Hamburg

3

There has been more than $5 billion investment in the properties over the last few years. It has a diverse group of occupiers. There is a huge demand for offices from the business services, trade sectors, small businesses and the media. Construction in these sectors is expected to increase.

Dublin

4

Those who have already invested in the Dublin real estate market or will invest soon will see highest total returns. There will be rental growth for offices. The retail sector is expected growth in the coming years.

If you invest in one of these cities soon, you can expect high returns due to the property sector growth of these cities. So, do some research and enter these markets as soon as possible to get the best deal. If you want to check the real estate market from Australia, check FSORBO.

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Is it Possible to Run Your Business Entirely with Virtual Assistants?

Virtual assistants have been in great demand the last few years. Businesses have been able to expand and thrive despite the absence of shared space collaboration. Why are virtual assistants so valuable to business?

Reduce Business Costs – Virtual assistants are self- employed; they run their own business which offers virtual assistance services. Thus, you only pay them for the hours they render for your business. In addition, you don’t pay them benefits neither do you incur other costs because they are accountable for their own expenses.

Increase Productivity – Business owners and entrepreneurs contract virtual assistants so they can delegate some tasks and free up their time to attend to more pressing business matters. By contracting virtual assistance services, you are no longer tied down with non- essential tasks such as e-mail filtering, phone handling and appointment setting.

Improve Work Quality – You can find a Virtual Assistant to fill in any job your business needs. More regular office workers are becoming virtual assistants because of the high demand and convenience the career offers. Many virtual assistants have the experience and expertise to assure you of top quality work.

Given these 3 advantages, would it be possible to run a business entirely with virtual assistants?

The answer is “Yes” but it will take time, effort and plenty of planning.

Review Your Numbers – If you plan on contracting virtual assistants, it must mean business is looking good and you feel an expansion is in order.

But don’t pull the trigger until you are absolutely sure the conditions are there to validate the need for expansion.

The first thing you need to do is review your numbers. Are sales increasing according to projections? Is your current infrastructure sufficient to handle more volume? Will your output suffer if you don’t scale up?

In business, strategy follows numbers not the other way around. If your numbers support an expansion, prepare a budget plus projections on income and cash flows.

Review Your Business Model – Are you adding new departments to your business? For example, if you are planning to focus on new business development you may want to set up an online marketing team.

If you want to retain markets, you could hire virtual assistants to manage customer support.

Determine the Required Skills – Once you’ve firmed up your system and inputted the new frameworks and processes, you can now focus on the specific talent.

Write down the types of skills you are looking for in virtual assistants. An example would be:

Marketing – Digital marketing, content writing, social media, lead generation
Sales – Telemarketing, E-mail campaign management, phone handling
Customer Support – Outbound sales support, chat support, e-mail support

Create a Development Time- Table – You don’t have to hire all of these virtual assistants at the same time. This is where a development time-table comes in handy.

Here’s an example of a development time-table:

Month 1 to 2 – Marketing
Design marketing campaign
Set up online accounts
Run campaign
Follow posting and blogging schedule
Engage as often as possible
Target 2,000 new followers
Generate leads list

Month 3 – Sales
Call on leads
Convert 20% to sales
Install Customer Support facilities

In this example, you would only need the marketing VA in Month1. But by Month 2, assuming your numbers are on track, you should already qualify candidates for Sales VA.

In Month 3, you should already have sales and customer support working to bring in more revenues for your business.

There are many entrepreneurs who have built successful businesses with virtual assistants. It will not be easy as it will take time for operations to run smoothly. Remember even the best virtual assistants have a Learning Curve they have to negotiate. But if you stay the course, your business could be thriving purely on the power of virtual assistants.

What is FSBO and Why are People Using it to Sell their Property?

What is FSBO and Why are People Using it to Sell their Property?

If you are planning to sell your own home, chances are the first thing you will do is to find a licensed real estate agent. Truth be told, hiring a real estate agent is the safest thing you can do to sell property.

After all, they are certified professionals with the experience and know- how to have your home sold in the market without inconvenience to you.

But does safest mean the same as smartest?

There is a growing trend of property owners who are ditching the real estate agent when selling their own home. This approach is called FSBO or “For Sale By Owner”.

FSBO removes the real estate agent from the sales equation. The property owner does everything the real agent would do in a standard real estate sales transaction:

  • Market and Promote the Property
  • Create Marketing Collateral
  • Update all Content in Social Media
  • Take Incoming Inquiries
  • Schedule Home Visits and Inspections
  • Price the Property
  • Negotiate with Prospective Buyers
  • Prepare the Contract of Sale

If FSBO seems daunting, it is not. With a bit of planning and organization, you can pull off selling your own property and generate higher returns.

When you remove the real estate agent from the sales process, you automatically save between 2% to 3% in commission payouts. In addition, you have better control and management of your money.

The sum total of the other services provided by the real estate agent as summarized above can easily increase your total expenses to 6% to 8%.

What does a 6% cost savings look like? If your property’s final negotiated price is $500,000 by going FSBO, you improve your net return by $30,000!

In addition, going For Sale By Owner increases your chances of selling your home on time.

What does “on time” mean in a real estate transaction?

If your property isn’t sold within 4 months, its perceived market value will drop exponentially. You will be leaving thousands of dollars on the table if you cannot sell your home right away.

But doesn’t a real estate agent have all the connections and a large network of prospective buyers?

Yes, but he or she also has a lot of clients.

When you ask a real estate agent to sell your home, you will be required to agree and sign an Exclusivity Agreement. This means only the agent has the authority to sell your property.

It may seem all well and good. You might think the agent has your best interests at heart and you’re probably right. But this is also the agent’s livelihood and source of income.

If your property is located in an area of sluggish demand and stagnant prices, the agent will place more attention on selling homes in fast- moving locations such as Sydney and Melbourne.

So doesn’t the Exclusivity Agreement seem onerous?

By going the FSBO route, you can devote 100% more time and effort in selling your own home. If you have a full- time job, a family and the list of tasks are overwhelming, why not hire a Virtual Assistant?

A Virtual Assistant is a professional who can manage administrative jobs and carry out support services.

You can delegate the following tasks to a Virtual Assistant:

  • Set up an account for your home at a reputable FSBO company; these are online sites dedicated for property owners who want to sell their own home. Hundreds of followers can view your property and submit offers.
  • Promote your property in social media and link these accounts to your FSBO page.
  • Take in all calls and inquiries.
  • Schedule home visits.
  • Prepare and review contracts.

Hiring a Virtual Assistant will not cost you much and will get a lot of things done for you.

So if you are planning to sell your own home, consider going FSBO. It will save you both time and money.

 

how-a-virtual-assistant-can-maximize-your-social-media-campaign

How a Virtual Assistant can Maximize Your Social Media Campaign

One of the most important tasks you should delegate to your Virtual Assistant is social media marketing. Many people associate social media with Facebook, Twitter and Instagram. But social media marketing is an entirely different endeavor than just posting images of your dessert or the latest meme on Donald Trump.

With a clear purpose and a correct strategy, your social media accounts could help increase sales for your business.

Just because you are active in Facebook, Twitter and Instagram does not make you a social media expert. A successful social media campaign needs thought, design and implementation. It also requires time which as a business owner, you do not have.

This is why many business owners or entrepreneurs delegate social media marketing to virtual assistants that have experience and expertise on running campaigns.

How will a Virtual Assistant maximize your social media campaign?

Design the Creative Brief – The strategy design summarizes the purpose, objectives, vision, courses of action and time-table of your social media campaign. These are compiled and presented to the client as the Creative Brief. The content of the Creative Brief shall be based on research conducted by the Virtual Assistant. Research methodologies include online references, surveys and interview.

Choose the Social Networks – Not all social networks are the same. Each network caters to a specific community and has its own culture. Your Virtual Assistant will identify the best social networks for your business. The decision will be based on research done for the Creative Brief and should support the campaign. A typical strategy for startups would be:

  • Twitter – Market Acquisition
  • Facebook – Content Distribution
  • LinkedIn – Content Distribution and Networking

Organize the Team – A Virtual Assistant may ask you to bring in other virtual assistants who could micro-manage specific areas of social media marketing. For example:

  • Content Writer – Write blogs, articles for the website, Facebook, Linked.
  • SEO Professional – Optimize website pages and all content for publication.
  • Graphics Designer – Come up with catchy designs for the social media pages.

The Social Media VA will attend to the posting schedule of all blogs, direct engagement with respondents and qualifying potential connections.

Implement the Schedule – Social media networks have their own set of nuances. The frequency of posts, length and content will widely differ depending on the network. Here are a few examples:

  • Twitter
    Length – 71 to 100 characters
    Frequency – 3 Tweets per day
  • Facebook
    Length – 40 characters
    Frequency – 2 Posts per day
  • LinkedIn
    Length – 25 words
    Frequency – Once a day
  • Blogs
    Length – 1,600 words
    Frequency – 3 times a week
  • Google Plus
    Length – 60 words
    Frequency – 3 Posts a day

The Virtual Assistant will prepare and strictly follow a posting schedule. All content will be prepared by the Content Writer.

Provide Consistent Analysis – Online marketing including social media is an evolving process. It is not realistic to expect your campaign to hit a home run right away. Your Virtual Assistant knows changes on the selection of social media networks, scheduling and content may have to change until such time your business gains consistent traction.

The Virtual Assistant will be studying online analytics to have a clearer picture on how the social media campaign is shaping up and performing.

Social media marketing is an efficient and effective way to create greater exposure for your business. It may take time to bear fruit but surely you will end up with more followers and enhanced awareness on your products and services than when you first started. Converting these into sales will be another matter that can also be done by a Virtual Assistant.

4-unconventional-ways-to-qualify-your-virtual-assistant

4 Unconventional Ways to Qualify Your Virtual Assistant

When hiring a Virtual Assistant, many business owners are content with just the interview and conducting a few basic tests. While these are tried and tested methods, they may not be sufficient in helping you find the best Virtual Assistant for your business.

To do that, you have to think outside the virtual box. Here are 4 unconventional ways to qualify your Virtual Assistant:

Trial Period

Would you buy a car without test driving it? What if there is computer error or defective brakes? Your life is literally in your hands by not opting for the test drive.

In the case of a Virtual Assistant, the life of your business could be in virtual hands if you don’t opt for the trial period.

It is standard procedure for VA candidates to agree to a trial period. This is paid time anyway and usually does not take more than 2 hours. The purpose of the trial period is to see how the Virtual Assistant performs in an actual work situation.

It is not a guarantee that you will find the best candidate. But at the very least, you will get a glimpse of how it is to work when outsourcing services.

Check Their Social Media Pages

Is it snooping around? Is checking someone else’s social media pages unethical? No. As a matter of fact, 60% of hiring managers would check a candidate’s social media account as part of the process.

Over the years, more businesses are placing greater value on the behavioral component than technical and fundamental competencies. After all, anyone can be trained but values have been ingrained by a lifetime of experiences. Among the factors hiring managers look into are as follows:

  • Provocative or inappropriate photographs
  • Images of drinking or drug use
  • Discriminatory comments on gender, race or religion
  • Negative remarks on previous employer
  • Poor spelling and grammar

Make Work Uncomfortable

A Virtual Assistant is technically contracted not hired. This means you can terminate the contract any time. You should continue to qualify your Virtual Assistant especially during the first month of the working engagement.

Put the VA’s commitment and dedication to the test by making work uncomfortable. Here are a few ways you can do this:

  • Schedule his or her work shift during late night or graveyard hours.
  • Schedule work and meetings on weekends especially on Sunday.
  • Give unrealistically tight deadlines.
  • Ask the VA to preside over meetings and to cover presentations in Power Point.

Do this for a period of 2 weeks. If your Virtual Assistant passes with flying colors, implement a normal working schedule.

If not, hire another one and repeat the process.

Contact References

Another standard procedure in the hiring process is for the candidates to provide references. This includes former clients, employers and associates. But some business owners do not check up on these references.

If you want to know how your candidate performs, talk to someone who has worked with him or her. Take the time to contact the references and if possible, reach out via phone.

You also need to check on the background of the reference. He or she could just be a bogus character “hired” to give you a good review.

Are you going overboard by implementing any of these strategies? Ask yourself, “How much do you value your business?”

Going back to the analogy about the car, would you trust your car to someone you don’t know?

Your business is your livelihood. You should tightly scrutinize the people you allow to be part of it. This is especially true when the person works from the virtual world where close, shared space collaboration is not possible.

is-outsourcing-services-under-threat-from-the-new-world-order

Is Outsourcing Services Under Threat from the New World Order?

Since the new millennium, the global outsourcing industry has grown by leaps and bounds. The availability of the Internet in 2000 further established globalization. Meanwhile, events were changing the world as we knew it. Over the last 15 years, political, economic and social barriers were torn down as consequences of globalization.

While uncertainty and economic volatility create the ideal conditions for outsourcing to thrive in, it may seem that the process is under threat by the changing political climate.

In 2013, the Philippines became the number 1 destination for global outsourcing supplanting India, Mumbai and Bangalore. Since 2004, the Philippines’ outsourcing services industry has been growing at an average of 20% per annum. From $3M in 2004, the Philippines outsourcing services sector generated US$18M in 2015. It is expected to earn US$20M to US$25M in 2016 with the upside at US$48M by 2020.

These numbers are now at risk since President Rodrigo Duterte came into power in 2016. President Duterte’s administration has taken a 180 degree turn in foreign policy away from the US and toward China, a perennial competitor in outsourcing. According to outsourcing analysts, millions of dollars worth of business from the US and Europe have been put on indefinite hold.

A few months later, in 9 November 2016, America elected Donald J. Trump as its 45th President. During his campaign, Trump vowed to bring jobs back to America by imposing stiff penalties on companies that did business with other countries. Trump’s vitriol was primarily targeted on Asia which was the focal point of the Democratic Party’s foreign policy.

Will these changes in political structures and ideologies signal the end of outsourcing?

The answer is “No” for the following reasons:

Outsourcing Does Not Live or Die with the US – The US is not the only market for outsourcing. Other countries such as Australia, Poland, the United Kingdom, South Korea, Singapore and Germany are emerging markets for outsourcing.

Even if Duterte’s incendiary rhetoric turns off US investors, there are countries that look beyond politics and focus on the availability of talent, comparative advantages and economies of scale.

Offshoring is NOT Outsourcing – The source of Trump’s consternation is offshoring not outsourcing.

In his first 100 days, Trump plans to discontinue the Offshoring Act which allowed US companies to set up shop in other countries to lower their cost of production.

Trump wants to discourage offshoring because it takes jobs away from America. Outsourcing does not take jobs from America.

Outsourcing is a Process – Did your business just sign up a Virtual Assistant? If so, guess what? You just outsourced services.

Outsourcing has been a go-to cost cutting strategy since the 1970’s. It is more prevalent now because the Internet has made it possible to do business with other countries without climbing aboard a plane.

You can outsource services from the comforts of your own home. Need a Content Writer to manage your blogs? Sign up a freelancer from the Philippines.

Do you want to outsource the payroll and benefits management for your 300 employees? Outsource them to a third party service provider who can provide you 10 encoders and 1 Account Manager to do the job.

Globalization is a beautiful thing. Any President who tries to suppress it will be doomed to fail because globalization is the new economy. Instead of fighting it, you should embrace it and all the possibilities.

Studio shot of young woman working in office covered with adhesive notes

Virtual Assistant Transcription Services: Accuracy and Productivity Guaranteed

One of the fastest growing segments in the Virtual Assistant market is transcription services. Accuracy and precision are needed to ensure quality of work and services. This is especially true in the case of the medical and legal fields where flawed information could influence life or death situations. It is not enough to have information recorded; there have to be copies in black and white.

Transcription is the process of converting audio files into text files. Doctors and lawyers can either e-mail audio files or speak through software that automatically records, files and categorizes information. The audio files are stored in highly encrypted file sharing programs which can be accessed only by authorized transcribers.

It used to be that transcription services were done in-house due to the confidential nature of some of the files. Patients’ medical records for one are very confidential especially if the patient is influential. The same goes for legal information which could potentially jeopardize the position and strategies of the firm.

But in 2006, an enterprising virtual assistant by the name of Aretha Gaskin felt it was impossible to accurately oversee or manage all of the documents and administrative work required by a law firm. She started a virtual legal transcription company that managed the documentary and administrative needs of law firms in New York City.

Medical transcription work used to be done within the hospital. But soon, hospitals realized that it was more costly to maintain an in-house transcription team. The software programs were also expensive to maintain. A viable solution was simply to outsource medical transcription work to agencies that could guarantee accuracy, timely delivery and security.

Another branch of transcription is close caption work. This is basically sub- titling which you see in many cable network shows, film and videos. The purpose of sub- titling is to accommodate the needs of the hearing- impaired.

Other industries that have reached out to transcription service providers are business and education. Companies often have their meetings and seminars audio recorded while schools may allow students to record lectures.

Virtual assistants are very capable of providing accurate and timely transcription services. What qualities should you look for in a Virtual Assistant transcriber?

Excellent Level of English – While having a background in the field of study is important, it is more valuable to have excellent command of the English Language. The Virtual Assistant transcriber must have excellent grammar, spelling and knows how to use punctuation marks. The incorrect use of punctuation marks can change the content of a legal document.

Works in a Quiet Area – Set up a Skype call with the Virtual Assistant candidate for transcription and pay close attention to background noise and the quality of the audio. In order to be accurate, the transcriber has to be able to focus 100%. Background noise will be a source of distraction and may affect quality of work.

Meticulous; Detail-Oriented – The best transcriber is the one who is mindful about deadlines but takes the time to review the details of the transcription before submitting them. In medical transcription, patient names could sound the same but have a different spelling. Even a name as popular as “Smith” could be spelled as “Smythe”. The transcriber has to take steps to make sure all information is accurate.

A Virtual Assistant can deliver transcription work with an accuracy rating of 99%+. And because a Virtual Assistant operates from home and manages his or her time, punctual delivery and more focused work should be expected.