The modern Virtual Assistant has clearly evolved light years ahead of his or her predecessors. A big reason is the increased demand for virtual assistance services. Demand is fueled by factors such as business uncertainty and unpredictable changes in market behavior.
Outsourcing work to virtual assistants has always been an effective strategy during ambiguous times, but today’s modern Virtual Assistant offers more advantages to business.
Here are the 3 areas which have defined the modern Virtual Assistant:
Talent Mix – Sure virtual assistants could still manage your e-mail, schedule meetings and organize your calendar. But virtual assistants were no longer contracted just to perform secretarial duties and personal assistant services.
Businesses started looking into the possibility of outsourcing more than just non- essential tasks but also highly- skilled and technical tasks. As demand for outsourcing services grew, so did the talent mix in the virtual assistance industry.
By the dawn of the new millennium, virtual assistance was opening its doors for opportunities to those with diverse skill sets. Today it is no longer uncommon to find virtual assistants with the following competencies:
- IT Management
- Website Design
- Computer Graphics
- Software App Development
- iOS Mobile Development
- Market Research
- Digital Marketing
- Content Marketing
- Translation Services
The diversity in talent mix makes it possible for businesses to run its operations purely with virtual assistants.
The Internet was a big factor in the growth of the virtual assistance industry as well as the evolution of the Virtual Assistant.
In the 1990’s, the Internet was not accessible to everyone. Approximately only 16 million of the world’s population or 0.4% had access to the Internet in 1995.
By the year 2000, there was an estimated 304 Million people or 5% of the world’s population with access to the Internet. Today, nearly 50% of the world’s population or 3.3 Billion people have access to the Internet.
IT companies capitalized on the exponential growth in the use and popularity of the Internet by introducing social networks, online programs and processes to enhance our way of life and businesses.
By 2014, mobile technology had evolved to the point of becoming the primary source of online traffic. Smart phones and other mobile gadgets were essential not just for managing day- to- day activities but also business functions.
Technology has given the modern Virtual Assistant more tools to provide better services, a more diversified menu mix which has increased the overall value proposition.
The combination of diversified skill set and the availability of advanced technology has changed the purpose of the Virtual Assistant in business.
The Virtual Assistant is no longer just a contracted remote worker tasked to manage a specified set of responsibilities. The Virtual Assistant has become a strategic partner in the business.
Clients are not just looking for virtual assistants qualified to render excellent quality of work. They are looking for talent who could help them contribute ideas and develop the business.
Clients realize that the modern Virtual Assistant has the experience and expertise they need to take their business to the next level. This is why many virtual assistants are given exclusive contracts or working arrangements with clients.
As global conditions continue to remain unpredictable, businesses will continue to depend on the Virtual Assistant to help them navigate through the challenges ahead. In ways, today’s modern Virtual Assistant is seen as a Virtual Partner.