Virtual assistants have been in great demand the last few years. Businesses have been able to expand and thrive despite the absence of shared space collaboration. Why are virtual assistants so valuable to business?
Reduce Business Costs – Virtual assistants are self- employed; they run their own business which offers virtual assistance services. Thus, you only pay them for the hours they render for your business. In addition, you don’t pay them benefits neither do you incur other costs because they are accountable for their own expenses.
Increase Productivity – Business owners and entrepreneurs contract virtual assistants so they can delegate some tasks and free up their time to attend to more pressing business matters. By contracting virtual assistance services, you are no longer tied down with non- essential tasks such as e-mail filtering, phone handling and appointment setting.
Improve Work Quality – You can find a Virtual Assistant to fill in any job your business needs. More regular office workers are becoming virtual assistants because of the high demand and convenience the career offers. Many virtual assistants have the experience and expertise to assure you of top quality work.
Given these 3 advantages, would it be possible to run a business entirely with virtual assistants?
The answer is “Yes” but it will take time, effort and plenty of planning.
Review Your Numbers – If you plan on contracting virtual assistants, it must mean business is looking good and you feel an expansion is in order.
But don’t pull the trigger until you are absolutely sure the conditions are there to validate the need for expansion.
The first thing you need to do is review your numbers. Are sales increasing according to projections? Is your current infrastructure sufficient to handle more volume? Will your output suffer if you don’t scale up?
In business, strategy follows numbers not the other way around. If your numbers support an expansion, prepare a budget plus projections on income and cash flows.
Review Your Business Model – Are you adding new departments to your business? For example, if you are planning to focus on new business development you may want to set up an online marketing team.
If you want to retain markets, you could hire virtual assistants to manage customer support.
Determine the Required Skills – Once you’ve firmed up your system and inputted the new frameworks and processes, you can now focus on the specific talent.
Write down the types of skills you are looking for in virtual assistants. An example would be:
Marketing – Digital marketing, content writing, social media, lead generation
Sales – Telemarketing, E-mail campaign management, phone handling
Customer Support – Outbound sales support, chat support, e-mail support
Create a Development Time- Table – You don’t have to hire all of these virtual assistants at the same time. This is where a development time-table comes in handy.
Here’s an example of a development time-table:
Month 1 to 2 – Marketing
Design marketing campaign
Set up online accounts
Follow posting and blogging schedule
Engage as often as possible
Target 2,000 new followers
Generate leads list
Month 3 – Sales
Call on leads
Convert 20% to sales
Install Customer Support facilities
In this example, you would only need the marketing VA in Month1. But by Month 2, assuming your numbers are on track, you should already qualify candidates for Sales VA.
In Month 3, you should already have sales and customer support working to bring in more revenues for your business.
There are many entrepreneurs who have built successful businesses with virtual assistants. It will not be easy as it will take time for operations to run smoothly. Remember even the best virtual assistants have a Learning Curve they have to negotiate. But if you stay the course, your business could be thriving purely on the power of virtual assistants.